Frequently Asked Questions for Visitors & Customers

When and where does General Collective hold its markets and events?

General Collective hosts market and events at various locations and times throughout the year.

Please refer to our What's On page or social media channels (Facebook & Instagram) for event line-up, details and dates.

When is the big Christmas market in 2023?

General Collective Lifestyle & Design Market - Christmas Edition, showcased 240 curated brands, held on Sunday 12 November 2023, 9am - 3pm at Auckland Showgrounds, Greenlane.

When is the General Collective Lifestyle & Design Market in 2024?

General Collective Lifestyle & Design Market dates for 2024 will be announced soon. Watch this space!

Is there an admission fee to attend General Collective markets and events as a visitor or customer?

Entry for each event varies wth some having an entry free and others free entry.
Special events, collaborative events or workshops may have a separate admission fee, which will be clearly indicated in event promotions.
Vendor pricing for stalls, and to showcase your brand at our events, can be found within each event application on our Vendor Portal.
Entry for events

General Collectives flagship event General Collective Lifestyle & Design Market - $5 per person. Children under 12 are free entry.
Tickets can be purchased online at iTICKET.co.nz. Door sales are available with cash, EFTPOS or CC (2% Surcharge applies for credit card & PayWave).

Ponsonby Central Market - free entry for visitors and customers, dogs welcome.

What types of products can I expect to find at General Collective markets?

General Collective showcases a diverse range of high-quality products, including homeware, artwork, jewellery, skincare, kids products, food, fashion, and more, created by talented New Zealand artisans and vendors.
View the full vendor line-up for our recent and upcoming markets on our customer portal with interactive map, vendor list and vendor info.

Are there food vendors at the market, and can I purchase food and drinks?

General Collective Lifestyle & Design Market features an extensive, yet curated, selection of food vendors offering a variety of delicious breakfast and lunch options cooked fresh to order in a food truck. Artisan food, snacks, sweet treats and beverages are also available, for both consumption at the event or 'take home'. You are welcome to enjoy a meal or refreshments while shopping.

How can I stay updated on upcoming General Collective events?

View our current event line up & 'Whats On' right here.
To stay informed about upcoming events, subscribe to the General Collective newsletter and/or follow us on our social media channels (
Facebook & Instagram) for event announcements & updates.

Is there parking available at General Collective markets & events?

Parking availability varies depending on the event location.
Auckland Showgrounds parking rates are $6 first hour, $2 thereafter up to a maximum of $18.00. Current at 7 November 2023, subject to change, check current pricing directly with Auckland Showgrounds.
Check event details or social media Facebook & Instagram for information on parking options and any associated costs.

Can I bring my dog or other pets to a General Collective market or event?

Each event varies as to whether dogs or pets are allowed.
Service animals are welcome at all markets & events.
It is essential to keep pets on a leash & under control to ensure the safety & comfort of all attendees.
Pets at other special events, collaborative events or workshops will be specific to the event, and information included within the event detail.

Are there restroom facilities available at the market venues

Indoor market venues offer restroom facilities. They will be marked or indicated on event maps.
Outdoor market venues may or may not offer onsite restroom facilities.

Can I use credit or debit cards to make purchases from vendors?

Several vendors at General Collective markets accept credit and debit card payments.
It's advisable to carry some cash, as not all vendors may have card payment facilities, and ATM's are not available at all venues.

Is there an ATM to withdrawal money?

Ponsonby Central has a private cash withdrawal machine with a withdrawal fee, located outside the main bathrooms on ground level (The walkway from Bedford Soda to Bird on a Wire).
Glasshouse, Morningside has no ATM in the precinct.
Auckland Showgrounds no longer has an ATM available. It's advisable to bring cash, although some vendors will have Eftpos facilities.

Can I bring my own bags or carts to carry my purchases?

Yes, you are encouraged to bring your reusable bags or carts to carry your purchases. It's an eco-friendly choice and helps make your shopping experience more convenient.
General Collective Shopper Bags are available to purchase at the General Collective Lifestyle & Market for $10 each. To purchase, ask the team at the main entrance info desk on arrival.

Are you able to store my suitcase/luggage?

If you're visiting the General Collective Lifestyle & Design Market at Auckland Showgrounds, and have luggage with you, come and see our team at the main entry desk and we'll do our best to store it for you so you can enjoy the event with ease.

Is there seating available for visitors who want to take a break?

Some market venues provide seating areas for visitors to rest & enjoy their purchases.
Plenty of seating in the food area is available at the General Collective Lifestyle & Design Market.

Are there activities for children at General Collective markets?

Most General Collective events offer family-friendly activities, such as face painting or colouring and book stations. Check event details for any specific offerings for children.

Can I return or exchange items purchased from vendors at a General Collective market?

Return and exchange policies vary by vendor. It's advisable to inquire with the vendor directly about their specific policies regarding returns and exchanges.
Vendors, and their website &/or social links, are listed on our
customer portal and allocated to each event.

Are there any COVID-19 safety measures in place at General Collective events?

Depending on current public health guidelines, General Collective may implement COVID-19, or other, safety measures such as mask requirements, social distancing, and hand sanitising stations. Please check event details for any specific safety protocols in place for the event you plan to attend.